Shipping policy
Shipping Policy
We are committed to making sure every order is carefully prepared and delivered with quality in mind.
Processing Times
Please allow 7–21 business days for order processing and fulfillment before shipment. Once your order has been shipped, you will receive a tracking number via email.
Shipping Times
Estimated delivery times after shipment:
- United States: 3–7 business days
- International: 7–21 business days
Delivery times may vary depending on carrier delays, holidays, weather conditions, or high order volume.
Order Updates
Customers will receive shipping confirmation and tracking information as soon as their order is dispatched.
Address Accuracy
Please ensure your shipping address is correct at checkout. We are not responsible for packages shipped to incorrectly entered addresses.
Lost or Delayed Packages
Once a package has been handed to the shipping carrier, delivery responsibility transfers to the carrier. However, if you experience an issue, contact us and we will do our best to assist.
Contact
For any shipping questions, please contact us at: billetonhelp@gmail.com